What is Phivi?
Phivi is an online marketplace that helps people discover vendors and instantly book their services for any type of event.
What is Phivi's mission?
Our mission is to save time and effort for merchants and customers by simplifying the shopping experience and making it more convenient for everyone involved.
What are the benefits of using Phivi?
Some of the benefits of using our platform include:
Being where your customers are – online
Advertising to a bigger market with no strings attached – no monthly or listing fees
Ability to generate sales 24/7 so you never miss one
Easy personalization of your online storefront that doesn’t require coding
Automated invoicing and order tracking
Help and support on everything from dealing with customer inquiries to handling payments
How do customers find me on the marketplace?
People can discover vendors by browsing through Shop by Category of Shop by Event Sections found at the header of the website. All products are sorted based on verified customer ratings, where the products with the highest average rating are listed on top.
Can I pay to be listed on the top of search results?
No, you cannot pay for any premium placements or pay to be listed on the top of search results. All products are sorted based on verified customer ratings, where the products with the highest average rating are listed on top.
How do I stand out from other vendors on the marketplace?
The best way to stand out from other vendors on the marketplace is to provide outstanding service to your customers and to encourage them to leave a rating and review on the products they booked since all products on the marketplace are sorted based on average customer rating. To maintain the integrity of our rating and review system, only customers that have placed an order with you can leave a rating and review on your product.
Do I need to make any commitments to selling on Phivi?
No, you may use our service for as long as you like.
In which states do you offer your services?
We are initially launching in the states of New York and New Jersey but will expand to others in the future. This means that vendors can be based in any state but must provide service to customers in New York or New Jersey in order to sell on Phivi.
When will you be coming to my state?
We cannot wait to come to your state! If you are interested in selling on Phivi but do not provide service in the states of New York or New Jersey, please send us an email at email@example.com to let us know where you are from!
Will you be launching a mobile app?
Yes, we expect to launch a mobile app on iOS and Android in the Summer of 2020.
How much do you charge to sell on Phivi?
Phivi never charges a fee to list on the platform. Only when you make a sale do we earn a small 5% transaction fee. This allows us to keep the platform running in support of your business.
Are there any hidden fees to selling on Phivi?
We pride ourselves on transparency. There are no hidden fees to selling on Phivi. Besides the 5% transaction fee (and standard payment processing fees that are charged by Stripe, Inc.), Phivi does not charge any other fees.
Does Phivi cover my travel or delivery expenses?
No, Phivi does not cover any travel or delivery expenses. Vendors may charge a Travel or Delivery Fee to customers by updating their settings here.
Is there a lot of maintenance required?
No, our platform was designed to require as little maintenance as possible from you, aside from updating your availability as it changes or as time goes on (which you can set years in advance). Unless there are changes to your services or business information, then there is really no maintenance required by you. We maintain the platform, so you do not need to worry about that.
Would you need any personal information from me?
Where do I find the Terms of Service?
Please see our Terms of Service here.
How do I create an account?
It is easy to create an account. Click on the Register link at the top of this page and follow the instructions on screen.
I would like to learn more about Phivi before signing up. How do I contact you?
You can contact us by email at firstname.lastname@example.org or by sending us a message here.
Is there a phone number where I can contact Phivi?
If you have any questions, please email us at email@example.com and one of our professionals will get back to you right away.